If you know your problem is with Adobe Photoshop or a Canon printer, for example, you’re usually better off contacting the makers of those products than dealing with the Genius Bar.
Geniuses are less likely to help-and may even refuse to do so-with problems involving third-party hardware and software. Not surprisingly, the Genius Bar is best suited for problems with Apple products. Here are a few suggestions for getting good results: 1. In either case, the time has arrived for a trip to the Genius Bar. More rarely, you might have a software problem that you can’t figure out, despite your best efforts. This can easily happen if your Mac’s problem lies with its hardware-in most cases, you can’t do those repairs yourself. Other troubleshooting suggestions without success, you’ll exhaust your patience.
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